Our goal is to support the midwives and staff via training and through regular meetings we can review care, feedback family’s experiences to the hospital to strive to provide the most compassionate and supportive environment at such a difficult time.
We work closely with staff at St John’s, Edinburgh Royal Infirmary and Borders General Hospital. Our CEO, Nicola established a bereavement working group within NHS Lothian in 2011 at the same time as establishing a regular West Lothian support group. This was the ideal time to feedback parents’ experiences and work with professionals to improve on any areas of care. One of the areas we improved on was working closely with medical photography to make sure families are offered the choice of professional pictures and given a lovely photograph album with their precious baby’s photos and a disc to print off for family and friends.