Highland Support

Inverness Business Hub, 2 Baron Taylor’s Street, Inverness, IV1 1QL

0131 622 6263
info@heldinourhearts.org.uk

Welcome to our Highland Support Page

Here you will find more about our support services which are available to those who have sadly lost a baby or young child across the NHS Highland area and directions of how to get to our counselling room for any pre-booked appointments with us in Inverness City Centre. 

We expanded our support services to the Highlands in late 2021, after it became clear there was a desperate need for our bespoke, specialised baby loss support across the area. We have both a peer supporter and counsellor based in Inverness, and they can support families across the area via phone or video call and are also able to meet families by pre-arranged appointment in the Indigo Room at the Inverness Business Hub. The ability to meet some of our families face to face in a safe, comforting, and private space is thanks to our partnership with the Glen Mhor Hotel & Apartments who own the Business Hub. For very newly bereaved families we are also able to offer our innovative Hospital to Home support to families across the area. Our Hospital to Home worker can offer families up to 6 visits/appointments, offering practical as well as emotional support to the whole family before being able to offer parents a referral to more long-term peer support. 

No one should have to go it alone when their precious baby dies. 

Since our expansion we have worked hard at developing robust working relationships with NHS Highland staff. We can see the benefit of this collaboration in the speed at which referrals are made to us and in the positive feedback we have received. 

Lindsay, our Highlands Peer Supporter, is a bereaved parent herself, and understands the overwhelming and confusing emotions experienced when a baby dies. Baby loss can feel very isolating and lonely and having a Peer Supporter who has walked a similar path can reduce that feeling of isolation. Peer Support is there for as long as is required and may be fortnightly, monthly, or more ad hoc. 

Jen, our Counsellor in the Highlands, can offer Person-Centred Counselling to parents who are struggling to make sense of what has happened. This gives bereaved parents a safe, non-judgemental, and empathetic space to explore their grief and other factors in their life, which may be contributing to being stuck in the grieving process. 

Magi, our Highlands Hospital to Home worker can offer emotional and practical support to very newly bereaved families who are trying to work out how best to navigate life immediately following the death of their baby.  

All our services are free, or donation based, and referrals can be made by emailing info@heldinourhearts.org.uk or by phoning 0131 622 6263. 

How to get to your appointment with us at the Indigo Room:

Our Inverness counselling and peer support room is located on the 3rd floor of the Inverness Business Hub, 2 Baron Taylor’s Street, Inverness, IV1 1QL. We have access to the Indigo Room two days each week and meetings here are by appointment only, booked via your counsellor or peer supporter. Access to the 3rd floor is available via a lift or stairs.

By Car

Follow directions to Inverness City Centre, there are several car parks within a short walking distance, including the Eastgate Shopping Centre, Rose Street Multi-Storey Car Park, and the Cathedral Car Park. There is no on street parking available outside the Business Hub, although drop off is possible. The Business Hub is located at the Church Street end of Baron Taylor’s Street. For directions, please use Google Maps using postcode IV1 1QL. (5 – 10 min walk)

By Train

Exit the station via the main exit to Station Square, cross over the road to Union Street taking the first left up Drummond Street and then the first right onto Baron Taylor’s Street. The entrance to the Business Hub is on your left before you reach Church Street. (3 min walk)

By Bus

From the bus station walk down Margaret Street, at the end turn left onto Academy Street. Continue along Academy Street turning right onto Union Street. Once on Union Street take the first left up Drummond Street and then the first right onto Baron’s Taylor’s Street. The entrance to Business Hub is on your left before you reach Church Street. (6 min walk)

By Bike

There is bike parking close by on Bridge Street and next to/behind Inverness Town House. (2 min walk)

Fundraise For Us in The Highlands: 

We are so grateful to all our supporters who donate and fundraise for us, it is because of you that we can be there for bereaved families. 

There are many ways you can support and fundraise for us, and we are very happy to support you doing this through a chat or discussion with one of the fundraising team. 

Please reach out if you would like us to assist in your fundraising through: 

  • Your Workplace 
  • Your School/University 
  • Your Group/clubs 
  • Taking part in one of our events 
  • Organising your event. 

Our Highlands Fundraiser, Annabelle, can offer gentle guidance and help to families and friends wishing to fundraising for us as well as information on how your business can get involved. Please contact annabelle@heldinourhearts.org.uk for all Highland fundraising enquiries and she will be able to help you along your fundraising journey. 

 You can also become a Friend of Held In Our Hearts by giving a monthly gift here. 

Email info@heldinourhearts.org.uk
Call Us On 0131 622 6263